Exploiting the uncertainty principle: you will affect the outcome
Our featured article, Exploiting the Uncertainty Principle: You WILL Affect the Outcome, written by Dr. Robert D. Thompson, focuses on the question of how to build a performance measurement system that will increase the positive impact any program or change initiative has in an organization.
Dr. Thompson serves as an Executive Measurement Consultant who specializes in the measurement of training outcomes and other performance improvement initiatives. His areas of expertise include evaluation of human reactions to specific workplace interventions, and measurement of knowledge gains through training in academic or technical learning environments.
In this article, Thompson shares his proven method for how to create a measurement process that will lead to long-term, sustainable change. Take the time to read it today and begin creating positive outcomes for your organization tomorrow!
